We continue to investigate the issue and are actively working toward a resolution. Kindly accept our sincere apologies for the inconvenience caused.
We appreciate your patience and understanding as we work to restore normal service.
Kindest regards,
Posted Sep 18, 2026 - 09:47 GMT-04:00
Update
Dear Valued Client,
We continue to investigate the issue and are actively working toward a resolution. Kindly accept our sincere apologies for the inconvenience caused. We appreciate your patience and understanding as we work to restore normal service.
Sincerely,
Posted Sep 18, 2026 - 09:44 GMT-04:00
Investigating
Dear Client,
We are currently investigating an issue impacting the delivery of Transaction Alerts.
The relevant teams have been alerted and are working to restore service to normal.
We appreciate your patience and understanding as efforts continue to resolve this matter.
Further updates will be provided as they become available.
Kindest regards,
Posted Sep 15, 2026 - 12:00 GMT-04:00
This incident affects: Issuing Services (Transaction Alerts).